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PRIMARY PURPOSE:
As an Apprentice Bartender, you will be responsible for assisting the bartender and maintain the appearance of the bar. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Assist the bartender with preparation of drinks, mixes and garnishes
Maintain the cleanliness, sanitation, and appearance of the bar area
Maintain sufficient stock of all items and products in designated work areas
Ensure proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice
Clean equipment, tools, supplies, polish glassware and ensure equipment is in working order
Perform opening and closing duties based upon shift assignment
Promote and maintain the highest level of service to all guests while staying alert to their needs, and respond effectively to guest inquiries
Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
MINIMUM REQUIREMENTS:
Work varied shifts, to include weekends and holidays
