The Virtual Administrative Assistant will provide administrative support to our team while working remotely. As a Virtual Administrative Assistant, you will perform clerical and various administrative tasks, including data entry, answering emails, scheduling appointments, and making invoices. As the Virtual Administrative Assistant, you will also serve as an assistant to the Virtual CEO Secretary. In this role, you will coordinate administrative office services such as appointment-setting, records control, and other business activities for Divine Infusion. At times, you will need to interpret operating policies and exercise independent judgment in the resolution of administrative problems.
Essential Duties and Responsibilities:
The essential responsibilities of the job include, but are not limited to the following:
- Responding to emails and phone calls from clients and employees.
- Scheduling client appointments.
- Managing contact lists.
- Providing customer service as a first point of contact.
- Preparing client spreadsheets and keeping online records.
- Organizing CEOs’ calendars.
- Maintaining confidentiality of sensitive and confidential information. Adhering to all HIPAA guidelines and regulations.
- Assisting the Virtual CEO Secretary with activities such as processing accounts payable and accounts receivable in an accurate and timely manner.
- Completing data entry for patients and nurses.
- Preparing and processing invoices from vendors, ensuring that they comply with Divine Infusion’s policies and client guidelines.
- Submitting all final invoices to appropriate recipients by email or e-billing system.
- Posting payments from clients.
- Answering and responding to questions about billing.
- Addressing all administrative needs and performing other work-related duties as assigned.
Minimum Qualifications ( Knowldege, Skills and Abilities):
- High School Diploma or GED (Two years college or equivalent work experience preferred).
- Proven experience as an Administrative Assistant or relevant role.
- Employed in a Medical Billing Specialist position for at least one year, preferred.
- Strong internet connection is required, along with experience using communication tools like RingCentral.
- Familiarity with current technologies, like desktop sharing, cloud services.
- Strong computer and internet skills including the entire MS Office suite (Word, Excel, Outlook) and Adobe Acrobat required.
- Knowledge of online calendars and scheduling (e.g., Outlook, Google Calendar).
- Excellent phone, email, and instant messaging communication skills.
- Excellent time management skills.
- Solid organizational skills.
- Excellent communication and interpersonal skills.
- Good oral and written communication skills.
- Bilingual preferred.
- Ability to work independently with minimal supervision and as part of a team.
Benefits:
- Flexible schedule
- Competitive pay based on experience
- Opportunity for growth within the company
If you are a self-starter who is highly organized and detail-oriented, we encourage you to apply for this position.
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Schedule:
- On call
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish and English (Required)
Work Location: Remote
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